Director of Supply Chain
Reports To: CEO
FLSA Status: Exempt
Location: Aberdeen, SD
Job Summary: The Director of Supply Chain serves as a critical interface between Sales, Production, Warehouse, Transportation, and Finance to ensure a smooth customer service experience from the beginning of the sales process to the point of the customer receiving the product. Responsible for managing a staff of 8, currently consisting of Customer Service Representatives, Transportation Manager, Transportations Clerks and a Production Scheduler.
Primary Duties and Responsibilities:
  • Facilitate an environment where the Sales Teams can remain focused on selling by addressing issues and obstacles that require attention
  • Oversight of the company’s Transportation and Logistics initiatives for finished goods.
  • Manage Customer Service Representatives for optimal team and individual performance
  • Responsible for directing Production Scheduling and Deficit Freight duties and goals
  • Ensures clear and professional communications with all department, including; Sales, Production, Warehouse, Transportation, QA and Finance.  Address issues for solutions and problem solving
Required Knowledge/Skills/Abilities:
  • Transportation, Logistics, Routing software utilization, and vendor negotiation skills
  • Attention to details while focusing on big picture, utilizing data to drive decisions
  • Excellent mediation skills.
  • Advanced computer skills.
  • Strong verbal and written communication skills.
  • Ability to train in small groups or one-on-one.
  • Accountability skills and ability to hold other accountable.
  • Strong coaching skills.
  • Must be organized, with exceptional time management skills.
  • Must be 18 years of age and authorized to work in the United States.
  • Ability to work flexible schedule.
  • High School degree required.
  • BS Degree preferred
Physical Demands:
  • Ability to sit, stand, talk, walk, bend.
  • Must follow safety rules and exercise caution in all work-related activities.
Work Environment:
  • Office environment that can be hot or cold. Approximately 8-10 per day.
Conditions of Employment:
  • Candidates selected for employment may be subject to medical examinations to determine ability to perform the job.
  • Must pass pre-employment drug test if one is offered to be eligible for employment.
  • Must be bondable and pass a background check.


  • Monday to Friday with weekend oversight



This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.