Inside Sales Manager
Reports To: CEO
FLSA Status: Non Exempt
Location: Aberdeen, SD
Job Summary: The Inside Sales Manager serves as a critical interface between Sales, Production, Warehouse, Transportation, and Finance to ensure a smooth customer service experience from the beginning of the sales process to the point of the customer receiving the product. Responsible for managing a staff consisting of Customer Service Representatives and a Production Scheduler. This position reports to the CEO.
Primary Duties and Responsibilities:
  • Ensures barriers are taken away from the sales team so that they may focus on selling.
  • Manages Customer Service Representatives by providing consistent training and follow-up.
  • Manages the Production Scheduler/Truck Board.
  • Ensures all teams (i.e., Sales, Production, Warehouse, Transportation, and Finance) understands their responsibilities (i.e., duties and tasks) in meeting customer expectations.
Required Knowledge/Skills/Abilities:
  • Ability to pay attention to details while focusing on big picture.
  • Excellent mediation skills.
  • Advanced computer skills.
  • Strong verbal and written communication skills.
  • Ability to train in small groups or one-on-one.
  • Accountability skills and ability to hold other accountable.
  • Strong coaching skills.
  • Must be organized with exceptional time management skills.
  • Must be 18 years of age and authorized to work in the United States.
  • Ability to work flexible schedule.
  • Valid driver’s license and insurance (if driving own vehicle).
Education:
  • High School degree required.
  • BS Degree in Business or Agricultural preferred.
Physical Demands:
  • Ability to sit, stand, talk, walk, bend.
Work Environment:
  • Office environment that can be hot or cold. Approximately 8-10 per day.
Conditions of Employment:
  • Must follow safety rules and exercise caution in all work-related activities.
  • Candidates selected for employment may be subject to medical examinations to determine ability to perform the job.
  • Must pass pre-employment drug test if one is offered to be eligible for employment.
  • Must be bondable and pass a background check.